Author Archive: eLDuz266

WORKING CONDITIONS

CAREER OPTIONS

Service

Parts

Sales

Autobody Repairs

Administration

Finance & Insurance Department

WORKING IN A DEALERSHIP

Working Conditions

Training, Other Qualifications, and Advancement.

Job Outlook in Edmonton

Salary

Educational Information

Most service technicians work a 40-hour, five-day week. Some evening, weekend or holiday work may be required. Safe work practices reduce the risks involved in working with hand and power tools and near exhaust gases.

FINANCE AND INSURANCE DEPARTMENT

CAREER OPTIONS

Service

Parts

Sales

Autobody Repairs

Administration

Finance & Insurance Department

WORKING IN A DEALERSHIP

Working Conditions

Training, Other Qualifications, and Advancement.

Job Outlook in Edmonton

Salary

Educational Information

The Finance and Insurance department sells finance, credit life insurance, accident and health insurance, mechanical breakdown insurance/extended warranty and protection packages to customers. Protection packages include undercoating, rust proofing, paint sealant, and fabric/leather protection. It is the responsibility of the Business Manager to sell these aftermarket products as well as ensure that all documentation pertaining to the sale of new and used vehicles is completed and legally accurate. This position requires knowledge in the area of finance/lending and insurance programs as well as computer skills.

Positions within the F & I Department:

• Business Manager
• Assistant Business Manager

ADMINISTRATION

CAREER OPTIONS

Service

Parts

Sales

Autobody Repairs

Administration

Finance & Insurance Department

WORKING IN A DEALERSHIP

Working Conditions

Training, Other Qualifications, and Advancement.

Job Outlook in Edmonton

Salary

Educational Information

The administration department handles the operation of the entire dealership — including secretaries, accounting, cashier, receptionists, bookkeepers, and clerks. The administrative staff coordinate the dealership payroll, set up and manage accounts payable and receivable systems, and manage dealership-wide human resource efforts, among many other business related tasks. These positions require excellent communication, computer, and business management skills.

AUTOBODY REPAIRS

CAREER OPTIONS

Service

Parts

Sales

Autobody Repairs

Administration

Finance & Insurance Department

WORKING IN A DEALERSHIP

Working Conditions

Training, Other Qualifications, and Advancement.

Job Outlook in Edmonton

Salary

Educational Information

The autobody repair department of the dealership is an important part of the business. Its purpose is to repair damaged body parts and bodies of vehicles in accordance with factory and dealership specifications, using hand and power tools. Body repairs and painting are highly specialized skills. Today’s technician must be able to research information from manuals, books, bulletins, and resource people. The more education acquired the better one’s chances are of being hired as an apprentice and succeeding in the trade.

SALES

CAREER OPTIONS

Service

Parts

Sales

Autobody Repairs

Administration

Finance & Insurance Department

WORKING IN A DEALERSHIP

Working Conditions

Training, Other Qualifications, and Advancement.

Job Outlook in Edmonton

Salary

Educational Information

The men and women that make up our sales team are the frontline professionals representing the dealership. The new vehicle salesperson sells new vehicles to meet dealership sales, profit, and customer satisfaction goals. He or she must be a self starter, organized, and an excellent communicator who truly enjoys working with the public. Duties include the understanding of the products sold, finance, insurance, provincial and federal laws, warranties, and the automotive industry in general. Salespeople are kept up to date on the latest product development and sales techniques through training sessions which the dealer and manufacturers conduct on a regular basis. They also take advantage of a wide variety of outside sales and business courses.

PARTS

CAREER OPTIONS

Service

Parts

Sales

Autobody Repairs

Administration

Finance & Insurance Department

WORKING IN A DEALERSHIP

Working Conditions

Training, Other Qualifications, and Advancement.

Job Outlook in Edmonton

Salary

Educational Information

The parts department of the dealership is considered part of the fixed operations group, the aftermarket sector responsible for distribution and retail of vehicle parts and accessories. The parts area shares responsibility with the service department for keeping satisfied customers. Duties performed by various technicians include parts, inventory, sales, receiving/shipping, ordering, inspection, sorting, pick-up, and delivery.

Positions with the Parts Department:

• Parts Sales Parts
• Pick up & Delivery
• Shipping & Receiving
• Parts Inventory

SERVICE

CAREER OPTIONS

Service

Parts

Sales

Autobody Repairs

Administration

Finance & Insurance Department

WORKING IN A DEALERSHIP

Working Conditions

Training, Other Qualifications, and Advancement.

Job Outlook in Edmonton

Salary

Educational Information

AUTOMOTIVE SERVICE TECHNICIAN

Anyone whose car or light truck has broken down knows the importance of the service technician’s job. Continued advancements in technology have created and redefined the role of the automotive technician. Although hand skills remain important, physical work is no longer the major aspect of automotive servicing. Today, the emphasis is on diagnostics, a process that requires an ability to think through problems in the abstract. The ability to diagnose the source of the problem quickly and accurately, one of the mechanic’s most valuable skills, requires good reasoning ability and a thorough knowledge of automobiles. In fact, many mechanics consider diagnosing “hard to find” troubles one of their most challenging and satisfying duties.

SPECIALTIES

Automotive technicians in larger shops have increasingly [...]

CAREER INFORMATION

CAREER OPTIONS

Service

Parts

Sales

Autobody Repairs

Administration

Finance & Insurance Department

WORKING IN A DEALERSHIP

Working Conditions

Training, Other Qualifications, and Advancement.

Job Outlook in Edmonton

Salary

Educational Information

Over one million new vehicles are purchased each year in Canada, making the automotive industry the country’s largest employer. One in seven working Canadians is employed directly or indirectly in automotive related positions — 125,000 in automobile manufacturing, 125,000 in automotive supplies, 85,000 in the retail sector, and thousands more in associated industries.

Given these statistics, remaining competitive in today’s market place will require preparation for the future — a future where the need for specialized education and up to the minute information will become increasingly important.

The purpose of these pages is to provide information that will be useful in making career decisions.

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